Privacy Policy

1. Introduction

Welcome to TukTukGasia's Privacy Policy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

At TukTukGasia, we are committed to protecting your privacy and ensuring the security of your personal data. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you make a booking or create an account, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Date of birth (for age verification)
• Emergency contact information

2.2 Booking Information

When you book a tour with us, we collect:

• Tour preferences and special requests
• Travel dates and itinerary details
• Number of participants
• Photographs (if you participate in our photo services)

2.3 Technical Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use your personal information for the following purposes:

• To process your bookings and provide our services
• To communicate with you about your tours, including changes or updates
• To process payments and prevent fraudulent transactions
• To provide customer support and respond to your inquiries
• To improve our services and website functionality
• To send marketing communications (with your consent)
• To ensure the safety and security of our tours
• To comply with legal obligations

4. Information Sharing

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with trusted service providers who assist us in operating our business, such as:

• Payment processors
• Booking and reservation systems
• Email service providers
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage systems with limited access
• Regular security assessments and updates
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we work to maintain appropriate safeguards.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain uses of your information
• Data Portability: Request transfer of your information to another organization
• Withdraw Consent: Withdraw consent where we rely on it to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without parental consent.

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Policy Changes

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.